GDPR
GDPR Compliance.
Your rights under the EU General Data Protection Regulation — and exactly how to use them with EdEarn.
LAST UPDATED: DEC 8, 2025
Your six rights
Click any right to learn how to exercise it. Or jump to Section 4 for the step-by-step.
Right of Access
Get a copy of all personal data we hold about you, in a portable format.
Right to Rectification
Correct any inaccurate or incomplete personal data we hold.
Right to Erasure
Ask us to delete your account and personal data ('right to be forgotten').
Right to Data Portability
Receive your data in a structured, machine-readable format (JSON).
Right to Restrict Processing
Limit how we process your data while a complaint or correction is investigated.
Right to Object
Object to processing based on legitimate interests or for direct marketing.
1. Who This Applies To
This GDPR statement applies to users of EdEarn located in the European Union (EU), European Economic Area (EEA), or the United Kingdom.
When you use EdEarn from those regions, you have specific rights under the General Data Protection Regulation (EU) 2016/679 ("GDPR"). This page summarizes those rights and how to exercise them.
For users outside the EU/EEA, similar rights may apply under your local law (CCPA in California, India DPDP Act, LGPD in Brazil, etc.). Contact privacy@edearn.com for jurisdiction-specific requests.
2. Data Controller
EdEarn is the data controller for personal data processed through the Platform.
Address: EdEarn, Indiranagar 100ft Rd, Bangalore, Karnataka, India 560038
Email: privacy@edearn.com
Data Protection Officer: dpo@edearn.com
EU Representative: gdpr@edearn.com
Where we use sub-processors (e.g., Stripe, AWS, SendGrid), they act as data processors under signed Data Processing Agreements (DPAs).
3. Lawful Bases for Processing
We rely on the following lawful bases under Article 6 GDPR:
• Performance of a contract — operating your account, delivering courses, processing payments
• Legitimate interests — security monitoring, fraud prevention, product analytics, internal reporting
• Consent — marketing emails, optional analytics, cookies (where required)
• Legal obligation — tax records, KYC, court orders
You can withdraw consent at any time without affecting prior processing. See section 4.
4. How to Exercise Your Rights
4.1 In your account
Settings → Privacy → Data Export, or Settings → Account → Delete Account.
4.2 By email
Send a request to privacy@edearn.com with subject "GDPR Request — [Right]". Include:
• Your full name and email on file
• The specific right you're invoking
• Any supporting context
4.3 Verification
We may ask you to confirm your identity via your registered email. We don't ask for sensitive ID documents unless absolutely necessary.
4.4 Response time
We respond within 30 days. Complex requests may extend to 60 days, with notice. Free of charge — except for unfounded or repetitive requests.
5. International Transfers
EdEarn is headquartered in India. Some sub-processors operate in the United States and other countries.
For transfers of EU/EEA personal data outside the EU, we rely on:
• Standard Contractual Clauses (SCCs) with Module 2 (Controller → Processor)
• Adequacy decisions where available
• Supplementary measures: encryption in transit and at rest, role-based access, audit logging
A list of our sub-processors is available on request from privacy@edearn.com.
6. Retention
We retain personal data only as long as necessary for the purposes described:
• Account data — while active, then 90 days
• Payment records — 7 years (legal obligation)
• Audit logs — 2 years
• Marketing consent records — until consent is withdrawn + 3 years (proof)
After retention periods, data is deleted or anonymized.
7. Security of Processing
Article 32 GDPR requires appropriate technical and organizational measures. Ours include:
• Encryption (TLS 1.3 in transit, AES-256 at rest)
• Hashed passwords (bcrypt) and rotating JWTs with refresh tokens
• Optional MFA (TOTP)
• Database-driven RBAC with audit logging
• Sub-processor due diligence and DPAs
• Regular penetration tests and vulnerability scans
• Breach response within 72 hours per Article 33
8. Right to Lodge a Complaint
If you believe we've handled your personal data unlawfully, please contact privacy@edearn.com first — we want to resolve it.
You also have the right to lodge a complaint with your local supervisory authority. Find yours at edpb.europa.eu/about-edpb/about-edpb/members_en (EU), or ico.org.uk (UK).